Miracle Mould Removal Gel Support Information

Product Overview:

GLASSGUARD® Miracle Mould Removal Gel is a potent, eco-friendly mould removal product designed to eradicate mould at its root and prevent its re-emergence. It's suitable for various surfaces such as tiles, grout, ceramic, glass, silicone, bathroom ware, window frames, doors, pool areas, solar panels, ovens, and domestic appliances.

Application Instructions: First, clean and dry the surface. Then, shake the GLASSGUARD® Miracle Mould Removal Gel tube for 5 to 10 seconds, remove the foil covering the cap, and attach the nozzle. Apply the gel evenly across the area and leave it on for 3 to 5 hours. Afterward, wipe or remove the gel from the treated area using a damp cloth, and rinse the treated area with water if any gel residue remains.

Safety Information:

Always use protective household gloves when applying or removing the product. Store the product in a cool, dry place out of reach of children and pets. Always wash hands thoroughly after handling the product.

Efficacy and Performance: The Miracle Mould Removal Gel is known for its highly effective mould removal capability, as evident from customer reviews. Its unique formula penetrates surfaces to eliminate mould at its root and prevent its regrowth.

Troubleshooting:

-Gel is hard

If the gel has hardened inside the tube, it may be due to storage in cold conditions or not properly sealing the tube after use. Try warming the tube gently in warm water (make sure not to overheat or boil it), then knead the tube gently to mix the gel.

-Gel is too runny/liquid

If the gel is too liquid, it might not adhere well to the surfaces, reducing its effectiveness. The product might have been stored in hot conditions, causing it to liquify/the thickener to seperate from the other ingredients. Give the tube a good shake for 10-20 seconds to remix the gel. If that does not work, try to store the gel in a cool, dry place and allow it to return to its normal consistency before use If the issue persists, it may indicate a product defect, and you should contact customer service.

-No whole in the nozzle

If you find that there is no hole in the nozzle, then chances are the nozzle cap is still screwed on. Do not feel silly, this has happened to 100s of people. Simply unscrew the nozzle cap to reveal the nozzle with the hole in it.

-Product did not remove mould/stains

If the product didn't remove the mould or stains, try applying it again, ensuring that the surface is clean and dry before application, and let it sit for the recommended amount of time (3-5 hours). For extremely persistent mould or stains, you might need to repeat the process several times. If all else fails, please contact our support so we can provide further support, or in the worst case, we can refund you for your order as per our money back guarantee.

Product Lifespan:

The product eliminates mould upon application, but the duration of its effects will depend on the specific environment, such as humidity levels. Regular application may be necessary for best results in some cases.

Maintenance:

After successfully eliminating the mould, apply GLASSGUARD Miracle Mould Removal Gel to the area to prevent any mould from growing for the next 5+ years.

Environmental Impact:

The GLASSGUARD Miracle Mould Removal Gel is eco-friendly and does not contain harsh chemicals. However, specifics regarding its biodegradability, recyclability, or use of sustainably sourced materials are not provided.

Compatibility:

This product is compatible with a wide range of surfaces including tiles, grout, ceramic, glass, silicone, bathroom ware, window frames, doors, pool areas, solar panels, ovens, and domestic appliances.

Product Line:

The GLASSGUARD line seems to include different products like the Miracle Mould Removal Gel, and a Tile & Grout Nanocoat. There may also be various bundles available for purchase.

FAQs:

How long does it take for the GLASSGUARD® Miracle Mould Removal Gel to work? The GLASSGUARD Miracle Mould Removal Gel should be left on the affected area for 3 to 5 hours for optimal results.
Is the GLASSGUARD® Miracle Mould Removal Gel safe to use around children and pets? While the GLASSGUARD Miracle Mould Removal Gel is an eco-friendly product, it's recommended to keep it out of reach of children and pets for their safety. Always use the product as directed.
Can I use the GLASSGUARD® Miracle Mould Removal Gel on any surface? The GLASSGUARD Miracle Mould Removal Gel is safe to use on various surfaces such as tiles, grout, ceramic, glass, silicone, bathroom ware, window frames, doors, pool areas, solar panels, ovens, and domestic appliances.
Will the gel damage or discolour surfaces? The GLASSGUARD Miracle Mould Removal Gel is designed to be gentle on most surfaces. However, it's always recommended to test a small, inconspicuous area first to ensure it doesn't discolour or damage the surface.
How often would I need to use the GLASSGUARD® Miracle Mould Removal Gel? This depends on the level of mould infestation. For minor infestations, one application may be sufficient. For more severe cases, multiple applications may be required.
Does the gel prevent mould from regrowing? The GLASSGUARD Miracle Mould Removal Gel is designed to eradicate mould at its root and prevent its regrowth.
What should I do if the gel is too hard or too runny? If GLASSGUARD Miracle Mould Removal Gel is too hard, try warming the tube gently in warm water. If it's too runny, it might have been stored in a hot area. Keep it in a cool, dry place until it returns to its normal consistency or try to shake the tube for 10-20 seconds to remix the ingredients.
What should I do if the product didn't remove the mould or stains? If the gel didn't work as expected, ensure that you applied it correctly as per the instructions. If the problem persists, please contact customer service for further assistance.
How do I properly store the GLASSGUARD® Miracle Mould Removal Gel? The product should be stored in a cool, dry place out of direct sunlight. Ensure the cap is tightly sealed after use.
Is the product available to purchase in any physical stores? Currently our products are only available on our website and on Amazon.